Privacy Policy

Essential Wedding Photo and Video respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Essential Wedding Photo and Video collects, uses, stores and shares personal information when you visit the website, submit an enquiry, communicate with me, book wedding photography or videography services, access your wedding portal, or receive your finished wedding files.

Business details:

I may collect personal information that you provide directly, including:

• Your name
• Your partner’s name
• Email address
• Phone number
• Wedding date
• Wedding venue and locations
• Getting ready addresses
• Ceremony and reception details
• Wedding run sheets or timelines
• Family photo lists
• Guest or vendor information relevant to coverage
• Music choices and editing preferences
• Invoice and payment information
• Messages, emails, forms and other communications
• Photos, videos and audio captured on your wedding day

When you browse the website, some information may also be collected automatically, including:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the site
• Referral source
• General location information
• Website interactions
• Cookie preferences

The website may also use cookies and similar technologies for necessary site functions, analytics and marketing, depending on your cookie choices.

I use your information to:

• Respond to enquiries
• Confirm availability
• Prepare quotes and invoices
• Manage wedding bookings
• Provide access to your wedding portal
• Plan your photography and videography coverage
• Communicate before, during and after your wedding
• Capture, edit and deliver your wedding photos and videos
• Create online galleries and video delivery links
• Provide client support
• Improve the website and booking experience
• Track website performance and enquiry conversions
• Maintain business, accounting, tax and legal records
• Meet insurance and legal obligations

Photos, videos and audio captured on your wedding day are used to provide the wedding photography and videography services you have booked.

The website may use cookies and tracking tools to improve functionality, measure website performance and understand enquiry conversions.

Some tools may only load after you accept them through the cookie banner.

These tools may include:

• Google Analytics 4, using measurement ID G-4BW9C118VQ, for website traffic measurement and analytics.
• Meta Pixel for measuring enquiry conversions and advertising performance.
• Google Ads conversion tracking for measuring enquiry submissions and advertising performance.
• Necessary cookies that help keep the website and wedding portal working correctly, including keeping you signed in between page loads.

You can change your cookie choice at any time by clearing the site data for this domain in your browser and reloading the website.

You can also manage cookies through your browser settings.

I do not sell your personal information.

Your information may be shared with trusted third-party services where reasonably necessary to operate the website, manage enquiries, deliver services or run the business.

These may include:

• Tally, for enquiry forms and client forms
• Netlify, for website hosting
• Google, for analytics, advertising, email, storage or business tools
• Meta, for advertising and Pixel conversion tracking
• Online gallery platforms, for photo delivery
• Video hosting platforms, for video delivery
• Cloud storage providers, for backups and file transfer
• Accounting or invoicing software, for invoices and payment records
• A professional editor, contractor or replacement photographer and videographer where required
• Venues or suppliers where needed to coordinate your wedding coverage
• Legal, accounting, insurance or government bodies where required by law

Only information reasonably necessary for the relevant purpose is shared.

Third-party platforms may collect and process information under their own privacy policies.

Personal information is kept only for as long as reasonably necessary for the purpose it was collected, or as required for legal, tax, insurance, business or record-keeping reasons.

As a general guide:

• Enquiry information may be kept while the conversation is active and for a reasonable period afterwards.
• Booking records, invoices and payment records may be kept for the legally required minimum period.
• Wedding planning details may be kept for the duration of the booking and for a reasonable period after delivery.
• Edited photos, videos and galleries may be stored for delivery, backup, portfolio and archive purposes.
• Analytics data is retained according to the settings and default retention periods of the analytics provider.
• Online galleries and delivery links may only remain available for the stated access period, such as 365 days.

Clients are responsible for downloading and backing up their delivered files.

You may contact Essential Wedding Photo and Video to request access to the personal information held about you.

You may also ask for information to be corrected if it is inaccurate, outdated or incomplete.

Where applicable, you may request that certain information be deleted, or withdraw consent for certain uses, such as public portfolio or marketing use.

Some information may need to be retained for legal, tax, insurance, dispute, business or record-keeping reasons.

You may also lodge a privacy complaint with the Office of the Australian Information Commissioner if you are not satisfied with how your privacy concern has been handled.

For privacy questions, access requests, correction requests or privacy concerns:

essentialweddingphotoandvideo@amieljohn.com